Course curriculum

    1. READ: Welcome to Being a Successful Leader

    2. READ: How to proceed

    3. READ: Advice for engaged learning in a busy world

    4. DOWNLOAD: Ground Rules

    5. POST: BSLT Community

    6. JOIN: Live sessions

    1. PREPARE: Read, watch & think

    2. DOWNLOAD: Worksheets ... Delivering the ultimate customer experience

    3. DOWNLOAD: Reference document ... Value discipline description

    4. FEEDBACK: Ultimate Customer Experience

    5. Darrin Jahnel: Guest Speaker for 4/11/23 Session

    6. Delivering the ultimate customer experience: Recording - Day 1

    7. Delivering the ultimate customer experience: Recording - Day 2

    1. PREPARE: Read, watch & think

    2. DOWNLOAD: Worksheets ... Improving profitability every day

    3. FEEDBACK: Improving Profitability

    4. Improving Profitability: Recording - Day 1

    5. Improving Profitability: Recording - Day 2

    1. PREPARE: Read, watch & think

    2. DOWNLOAD: Worksheets ... Influencing and leading others

    3. FEEDBACK: Influence & Lead Others

    4. Influence and Lead Others: Recording - Day 1

    5. Influence and Lead Others: Recording - Day 2

    1. PREPARE: Read, watch & think

    2. DOWNLOAD: Worksheets ... Building valuable business relationships

    3. FEEDBACK: Building Relationships

    4. Building Valuable Business Relationships: Recording - Day 1

    5. Building Valuable Business Relationships: Recording - Day 2

    1. PREPARE: Read, watch & think

    2. DOWNLOAD: Worksheets ... Creative problem solving and decision-making

    3. FEEDBACK: Problem Solving & Decisions

    4. Creative problem solving and decision making: Recording - Day 1

    5. Creative problem solving and decision making: Recording - Day 2

About this course

  • Free
  • 38 lessons
  • 10.5 hours of video content